Roofing Companies working with Home owners insurance

How Do Tampa Roofing Contractors Work with the Homeowner’s Insurance Company?

June 12, 20253 min read

When your roof is damaged—especially after a storm—one of the first things homeowners think about is insurance. Fortunately, most homeowners’ insurance policies cover roof damage caused by weather events, falling debris, and other unexpected incidents. However, navigating the insurance process can be confusing, especially if it’s your first time filing a claim. That’s where a reputable roof repair contractor becomes an essential partner.

Here’s a step-by-step look at how a roof repair contractor typically works with your homeowner’s insurance company to get your roof repaired efficiently and properly.


1. Initial Roof Inspection and Damage Assessment

The process begins when you contact a roofing contractor to inspect your roof. This is usually after a storm, hail event, or other situation where visible or suspected damage has occurred. A qualified contractor will:

  • Thoroughly inspect the roof for signs of damage

  • Take detailed photos and notes

  • Check the attic and ceiling for leaks or water damage

  • Identify whether the damage appears to be storm-related (which is usually covered by insurance)

This inspection helps determine if it’s worth filing a claim and provides you with documentation to support it.


2. Help Filing the Insurance Claim

Once damage is confirmed, the contractor can guide you through filing a claim with your homeowner’s insurance company. Some contractors may even assist directly in the claim submission process by:

  • Helping you gather the required documentation

  • Providing an inspection report or damage summary

  • Communicating the urgency and extent of the repairs needed

Although the contractor doesn’t file the claim on your behalf, their assistance can be extremely helpful in making sure the insurance company has accurate and complete information.


3. Meeting with the Insurance Adjuster

After you file a claim, the insurance company will send out an adjuster to evaluate the damage. This is a crucial step, and your roofing contractor should be present during the adjuster’s visit.

Why is this important?

  • The contractor can point out all areas of concern that might be missed

  • They can ensure the adjuster sees the full extent of the damage

  • This helps prevent underestimations that could affect your claim payout

A good contractor knows how to speak the language of insurance and advocate for the necessary repairs or full replacement, if warranted.


4. Estimate Comparison and Claim Approval

Once the adjuster finishes their report, the insurance company will send you an estimate of what they’re willing to pay for the repairs or replacement. Your contractor will compare this estimate to their own to ensure it’s fair and covers all necessary work.

If there are discrepancies or if the insurance company’s offer is too low, the contractor may work with you to dispute the estimate or provide supplementary documentation to support a higher payout.


5. Scheduling and Completing the Roof Repairs

Once the claim is approved and you receive the first portion of your insurance payout (often called the Actual Cash Value or ACV), your contractor can begin the repair work. The process generally includes:

  • Ordering materials

  • Scheduling a repair or replacement date

  • Completing the work in compliance with local codes and manufacturer standards

After the work is completed, your contractor will send a final invoice to you and, if necessary, to your insurance company.


6. Final Payment and Documentation

Upon completion, your insurance company may release the remaining funds (known as the recoverable depreciation). This final payment, along with any deductible you’re responsible for, is used to settle the contractor’s invoice.

A professional contractor will provide:

  • A final inspection or walkthrough

  • Photos of the completed work

  • Warranty information

  • Any necessary documentation for your insurance company


Working with a roofing contractor who understands the insurance process can make a world of difference. From the initial inspection to final payment, they serve as your advocate—ensuring you get the coverage you deserve and that your roof is restored properly. Always choose a licensed, insured contractor with experience in insurance claims to protect your home and your investment.

Five Star Roofing & Construction is your Central Florida Tampa Roofing Contractors and Roof Replacement experts in Tampa, Orlando, and cities throughout Florida for years. We are licensed, Bonded, Insured, and experienced. Offering Free Roof Inspections!

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Five Star Roofing and Construction

Your Central Florida Roofing Solution

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